Warranty Information
At Inferno Ventures, we stand behind the systems we sell and install. Here’s what’s covered and how to make a claim.
What’s covered
Every air-conditioning system sold through Inferno Ventures comes with the manufacturer’s warranty, covering parts and compressor against defects in materials or workmanship. Warranty periods vary by brand and model — as a general guide:
- Compressor: typically covered for 3 to 5 years
- Parts and labour: typically covered for 1 to 2 years
- Installation workmanship: covered under our own installation guarantee
Exact terms depend on the brand (Mitsubishi, Daikin, Europ Ace, and others) and will be confirmed at the point of purchase.
What’s not covered
- Damage caused by improper use, unauthorised repairs, or third-party servicing
- Normal wear and tear
- Damage from power surges, flooding, or other external factors
- Systems that have not been serviced according to the recommended schedule
How to make a warranty claim
- 1 Contact our team with your purchase details and a description of the issue
- 2 Our technicians will assess the unit, either remotely or with an on-site visit
- 3 If the issue is covered under warranty, repairs or replacement parts will be arranged at no additional cost
Register your warranty
Keep your invoice and installation details on hand — you’ll need these when making a claim. Contact us if you have questions about your specific system’s coverage.