PRIVACY POLICY
Inferno Ventures Pte Ltd (UEN 202325869H) (“we”, “us”, “our”) operates the website inferno-ventures.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Personal Data We Collect
We may collect the following personal data when you interact with our website or make a purchase: – Full name – Contact number – Email address – Delivery and billing address – Payment information (processed securely through third-party payment gateways) – Any other information you provide via our contact or enquiry forms
2. How We Use Your Personal Data
We use your personal data to: – Process and fulfil your orders, including delivery and installation scheduling – Respond to enquiries, quotation requests, and servicing bookings – Provide aftersales support and warranty service – Send order confirmations, invoices, and service reminders – Improve our products, services, and website
experience – Comply with legal and regulatory obligations
3. Disclosure of Personal Data
We do not sell your personal data. We may disclose your personal data to: – Installation and service technicians engaged to fulfil your order – Payment processors to complete transactions – Delivery partners to fulfil shipping and installation – Government authorities, where
required by law
4. Data Protection
We take reasonable steps to protect your personal data against unauthorized access, collection, use, disclosure, or similar risks, including secure storage and restricted access to customer data.
5. Retention of Personal Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required under applicable law, such as accounting and tax obligations.
6. Your Rights
Under the PDPA, you have the right to: – Request access to the personal data we hold about you – Request correction of inaccurate personal data – Withdraw consent for the collection, use, or disclosure of your personal data, subject to legal or contractual restrictions To exercise any of these rights, contact us at sales@infernoventures.com.
7. Cookies
Our website may use cookies to improve browsing experience and analyze site traffic. You may disable cookies through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy or your personal data, contact us at: Inferno Ventures Pte Ltd (UEN 202325869H) Email: sales@infernoventures.com